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Register a service request

Describe the request and enter your contact details. Add an Allied reference if available.

Step 1 of 4: Your request

Safe registration reminders
  • Keep guards and covers in place.
  • Do not open live panels.
  • Photograph only from a safe position.
Where to find the equipment labelView examples

Check the outside of the equipment or enclosure. Never remove a cover to find a label. These are examples only; photograph your own equipment and site condition.

Winflo controller nameplate fixed to the outside of an installed enclosure
Controller nameplateInclude the full plate and surrounding equipment.
What are you registering?
Who is this request for?

For a company or organisation, including teams managing residential properties.

What do you need Allied to do?

Plan site or project work

Startup and commissioning, site assessments, training and handover.

Request details
Safety Required

Can people safely approach the equipment or work area? A fault alone is not a safety risk.

Examples: controlled and uncontrolled risks
No immediate or uncontrolled risk
Example: reduced pump performance with safe access, no exposed electrical parts or dangerous leak.
Risk exists, but is controlled
Example: authorised personnel contained a leak and cordoned off the area. State the controls and responsible person.
Immediate or uncontrolled risk
Examples: live wiring, water near electrics, hot water or steam leaks, unprotected openings or incomplete scaffolds.
Not sure
Choose this when the condition is unknown. Do not approach or test equipment to answer.

Authorised site personnel must resolve hazards, access, permits and isolation before attendance. Registration is not safety clearance.

Outcome and context

What else should this request deliver?

Select any additional outcomes. Allied may request details later.

Allied reference

Your reference is carried forward for Allied to match against its records.